Scam Alert

Scam Alert

This page has been created to assist you to identify scam emails.


Ensure you have adequate protection

The minimum requirement is to have a supported operating system and the latest Microsoft and antivirus updates installed.

Please be aware that Windows XP is no longer supported and is extremely susceptible to infection.


Not all scam emails are obvious

We all need to be vigilant.

Anti-spam and anti-virus software cannot stop scam emails. The email itself is “technically harmless” and require identification before they can be listed in anti-spam definition. This means that before anti-spam identifies and blocks scam emails, there could have been billions of scam emails sent.

Always ask yourself whether the email you are reading looks suspicious. We are all reasonably aware of scams via email, they regularly make headlines. There are the infamous Nigerian emails, which started as faxes in the 1980s and still scams people today, as well as the modern “Australia Post”, “Australia Federal Police, “State Revenue”, “NAB”, “DHL” etc. These are generic style emails and easy enough to identify as suspicious, they contains links that redirect you to a website that either downloads and infects your PC with cryptolocker virus or ask you to fill out forms, which will supply the details you are providing to organised crime groups.

Rule 1 - DO NOT CLICK ON THE LINKS - the emails are relatively harmless as long as you do not click on the links.

Rule 2 - DELETE THE EMAIL.


Things to look out for

There are various sites can help with warnings about scams and hoaxes that can help you to identify scams:

ScamWatch

www.scamwatch.gov.au/types-of-scams

Hoax-Slayer

http://hoax-slayer.com/

Snopes

http://www.snopes.com/


There are also some slightly more subtle email scams.

These appear more “personal” and ask for information to be supplied or to transfer money.

They will “appear” to come from a trusted source and display that trusted source as the email sender. It can require much deeper digging to expose the fraudulent nature of these emails and sometimes they are impossible to identify, as the culprits cover their tracks very well.


Rule 1 - DO NOT CLICK ON ANY LINKS

Rule 2 - DO NOT RESPOND TO THE EMAIL, DO NOT CALL NUMBERS SUPPLIED IN THE EMAIL - if it is from a trusted source, ring them directly on a number you know as safe and verify the request.

Rule 3 - DO NOT RESPOND TO UNSOLICITED CALLS - if someone calls you, you cannot verify if they are indeed who they claim to be. Provide no information, take their details and if it seems important like the ATO verify by other means.

Rule 4 - IF IN ANY DOUBT CHECK FIRST - confirm with a relevant expert. E.g. if it is financial and you are still unsure, check with your accountant.


Examples:


A known supplier emails you and asks for information they should already know. E.g. Officeworks or PayPal will never ask you to supply your login details

A known contact asks you to transfer money, make payment etc. that would not be a “normal”. This may be tricky as you may normally perform this sort of transaction but the amount may be abnormal or the account has changed.


If you believe someone is trying to scam you or you have been the victim of a scam you can report it to one of the two agencies listed below. They can also supply you information on what to do next:

ACORN: Australian Cybercrime Online Reporting Network

https://report.acorn.gov.au/


ScamWatch

https://www.scamwatch.gov.au/report-a-scam


Please note that MSP Photography will never:

Email or call you to ask for personal or financial information including password, credit card details or account information.

Call or email you out of the blue to request payment.